Call 1-800-241-3673If you need emergency assistance, call 911 immediately. And always make sure everyone on the scene is safe.When you call, we'll ask for:Current locationVehicle make, model & colorLicense plate numberVehicle Identifcation Number (VIN)
Call 1-800-241-3673 for Roadside Assistance on the following services:
If your vehicle becomes disabled or stuck, we will pull it back onto the road
Available within 100 feet (30 m) of a paved or county maintained road, no recoveries.
We'll tow your vehicle to the nearest qualified Ford Dealership
Independent contractors, if not prohibited by state, local or municipal law, shall tow Ford eligible vehicles to an authorized dealer within 35 miles (56 km) of the disablement location or to the nearest authorized dealer. If a member requests a tow to a dealer that is more than 35 miles (56 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 miles (56 km).
We will bring you fuel if you run out
Independent contractors, if not prohibited by state, local or municipal law, shall delivery up to 2 gallons (8 L) of gasoline or 5 gallons (20 L) of diesel fuel to a disabled vehicle. Roadside assistance limits fuel delivery service to two no-charge occurrences within a 12-month period.
We will unlock your vehicle if you are locked outKey replacement is the customer's responsibility.
We will mount your spare if you have a flat tire, on siteChange with a good spare (except vehicles supplied with a tire inflation kit).
We will jump start your vehicle if your battery loses its charge
And if we're unable to jump your battery, we'll tow your vehicle to the nearest qualified Ford Dealership.
Peace of mind. All the time.The FordPass™ app puts 24/7 Roadside Assistance at your fingertips - right on the home screen. So when you need help, you're just a click away from getting back on the road.
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